RETURN AND CANCELLATION POLICY

RETURN AND CANCELLATION POLICY

AGROINDUSTRIAS DE MICHOACAN S.A. DE C.V. is a company that sells deflectors and anemometers. People who wish to purchase the deflectors and anemometers must accept the terms and conditions, annexes, and the privacy statement, and may request a return in the following cases:

REASONS FOR DEFLECTOR RETURNS: A return will be accepted if the box is damaged by shipping (crushed or broken), which causes the deflectors to malfunction.

To validate the return, the customer must send a photo of the condition of the box they received to the email address ventas@coldwindsystem.com as soon as they receive the package.

The return must be made within a maximum of 72 hours after receiving the package. The package must be returned complete, with all deflectors inside, and with the bubble wrap packaging.

REASONS FOR ANEMOMETER RETURNS: A return will be accepted if the anemometer does not work upon receipt. The customer has 72 hours from the time they receive it to return it complete and in its original packaging, and must send an email with the ticket attached to ventas@coldwindsystem.com. After 72 hours from the receipt of the anemometer, the customer must claim the manufacturer’s warranty.